Top Flight Catering House Keeping Training

House Keeping
House keeping covers a strong element of health and safety. The safe use of cleaning agents and how to use them. Making up a bed. Cleaning the bathroom. Deep cleaning a room. Also customer care.

Introduction
A small talk on what is required. With a look at a basic guest room.
 

Preparation
Check lists, Items required, cleaning equipment, consumables and linen.

Health and safety
We start off thinking safety. Security, Personal hygiene, Fire regulations, Manual handling and COSSH . 

Servicing the rooms
The basic duties to fulfil the task. Procedures, cleaning the room, Routines, Making the bed, cleaning the bathroom.

Customer services
How to create a good impression, this can fall in to three areas
a) the customer
b) your employer
c) your working colleagues.